Terms and Conditions

These terms and conditions constitute an agreement between us and you the visitor/customer governing your access and the use of our website. By accessing and using our website or registering with us, you acknowledge that you have read, understood and agree, without limitation, to be bound by these terms and conditions. At the outset, you should be aware that your use of our website is at your sole risk and you agree that you will be personally responsible for your use of our website and for all of your communication and activity on our website.

Liability We are not liable for any losses or damages caused by this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order, we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received for online purchases. Delivery The delivery times provided by us are estimates only. We will not be held accountable for late deliveries or loss or damage relating to late deliveries. Please ensure you enter the correct delivery address as we cannot be held responsible for incorrectly entered delivery addresses.

Acceptance of goods/services The buyer is responsible for inspecting the goods/services for fault/error and notifying us immediately should there be a fault/error.

Pricing Prices on this website are subject to change without notice. All prices are in Australian Dollars and include GST. All credit cards are charged in Australian Dollars.

Order cancellations For physical products – if notified before goods have been dispatched, we can accommodate order cancellations. If items have been shipped, we reserve the right to refuse order cancellation or charge a cancellation fee should we not be able to request the return of the package from our delivery service.

Copyright You acknowledge and agree that any and all trademarks, copyright, designs, the ‘look and feel’ of our website, data files, graphics, text, photographs, drawings, logos, images, sounds, music, video or audio files, software and all HTML and other code contained in our website and all other intellectual property remains at all times vested with us and/or are the property of their respective third party owner and must not be used in any manner without the prior written consent of us or the relevant third party.

Content We will not be held responsible in the event that you encounter material that you deem offensive, indecent or otherwise objectionable.

Errors, Mistakes and Missing Information Despite our tireless efforts, we cannot guarantee that our website will be completely free of errors and misleading information. In the event of an error or other content-related issue, we reserve the right to correct such error without notification.

Customer Feedback Please note that all customer feedback given to us shall be considered our property. This includes all customer communication, testimonials and contact information. By releasing this information to us, you are hereby giving us the non-exclusive, worldwide, perpetual, irrevocable, royalty-free, and unlimited right to reproduce, modify, publish, translate and distribute such material in any way deemed appropriate by management.

Your obligations and responsibilities In the access or use of our website, you agree to comply with these terms and conditions and the special warnings or instructions for access or use posted on our website from time to time. You will always act in accordance with the law, custom and in good faith. You may not make any change or alteration to our website or any content or services that may appear on our website and may not impair in any way the integrity or operation of our website.

Changes to the terms and conditions You acknowledge and agree that we reserve the right to, and may make changes to, these terms and conditions from time to time to reflect its changing business. You agree that we are under no obligation to provide you with notice about changes to the terms and conditions and you further agree that it is your responsibility to check the terms and conditions for any changes.

Why Choose Us For IT Services and Repairs

No Charge for Callouts

You’ll get the very best service at a very affordable price and you don’t even need to bring your device to us. We can come to you to collect your device and return it to you when fixed for a reasonable fee.

You come first!

You are our first priority and we’ll always work with you to find the most efficient and cost-effective way of solving your IT issues. You’ll be kept informed of what we’re doing on your job and of course, we’re always on hand to answer any questions or queries you may have.

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Experience and Proven Expertise

Your computer is in safe hands with our team of expert technicians. ITShop’s great reputation is underpinned by the quality work we undertake because, simply put, we know what we’re doing. Years of experience in troubleshooting and repairs means your IT issues are dealt with efficiently, professionally and thoroughly.

Fair and affordable pricing

Our service prices are affordable for everyone and we’ll always provide an upfront and transparent quote so you’re able to understand the work involved. Unlike many of the ‘big IT’ companies you may have dealt with before, we put people over profits and guarantee you’ll always receive the best service at a fair price.

Testimonials

Here’s what just a few of our happy customers have to say about us:

Keep Up to Date!

Read our blog to keep up to date with the latest in IT news and trends