How Our Process Works
Phone, Laptop, Tablet, Computer, Console & Drone Repair Experts
- Simple, Transparent Process
- Fast, Expert Repairs
- Peace of Mind Guaranteed
Trusted by Locals Across the Sunshine Coast
Fast, Simple, and Built Around You
At IT Shop Currimundi, we make the repair process easy from start to finish. Whether you walk in with a broken phone or call us for business IT support, our goal is always the same to get you back up and running fast, with clear communication and no surprises.
Here’s what to expect when you choose us.
Step 1. Walk In or Get in Touch
No booking required, simply walk into our Currimundi shop or give us a quick call to explain the problem. We handle all devices, including:
- Phones (Apple, Samsung, Android and more)
- Laptops and desktop computers
- Tablets and iPads
- Gaming consoles and drones
- Business IT systems and networks
You’ll speak directly with a technician no call centres, no waiting in queues.
Step 2. On-the-Spot Assessment & Quote
Once we’ve seen your device, we’ll diagnose the issue immediately and give you a clear quote on the spot.
No hidden costs, no pushy sales, just straightforward advice and honest pricing.
If you’re happy with the quote, we’ll log your device into our repair system and get started right away.
Step 3. Fast, Professional Repair
We specialise in lightning-fast repairs and we mean it.
- iPhone screen repairs: as little as 15 minutes
- Laptop and desktop repairs: usually same-day or next-day
- Major repairs: typically 1–2 business days, depending on parts availability
We stock most common parts in-store and receive daily deliveries from Sydney, so you’re never left waiting long.
All repairs are handled by experienced technicians using genuine and warranty-approved parts, with every job logged and tracked for accuracy and accountability.
Step 4. Updates While You Wait
We know communication matters. That’s why we keep you informed at every stage:
- You’ll receive a call once a day with updates for ongoing repairs.
- If we discover anything unexpected, we’ll contact you before proceeding.
- Once your device is ready, you’ll get a message or call to come pick it up immediately.
You’ll never have to chase us for answers, we’ll reach out first.
Step 5. Pick Up, Pay, and Peace of Mind
When you collect your repaired device, we’ll walk you through what we did and test everything together to make sure it’s 100%.
You’ll also receive:
- A parts and labour warranty for total peace of mind
- Care tips to help prevent future issues
- A friendly reminder that we’re here anytime you need us again
If you’re an Optus or Telstra customer, we can also provide insurance reports and help you process claims for replacements saving you the paperwork and frustration.
Our Services at a Glance
We provide fast and reliable tech support across all major categories:
- Phone & Tablet Repairs: Screens, batteries, water damage, buttons, and more.
- Laptop & Computer Repairs: Hardware faults, slow performance, power issues, data recovery.
- Mac Repairs: Screens, software issues, and troubleshooting for all Apple models.
- Business IT Support: On-site and remote support, network setup, and cybersecurity protection.
- Data Recovery & Backup: Safe recovery of lost or deleted files from phones and computers.
- Refurbished Devices: Quality refurbished laptops and desktops with 12-month warranties.
Whatever your tech issue, our goal is to make it fast, affordable, and stress-free.
Why Customers Love Our Process
Speed
Same-day repairs and 15-minute iPhone screens.
Transparency
Quotes upfront — no hidden costs or surprises.
Trust
Your data and devices are handled securely and confidentially.
Expertise
Over 15 years of hands-on experience and 2,000+ 5-star reviews.
Local & Reliable
Proudly Sunshine Coast owned and operated.
Ready to Get Started?
If your phone, laptop, or computer isn’t working as it should don’t wait. Bring it to IT Shop Currimundi today for fast, affordable, and honest service.
📍 Visit Us: Nicklin Way, Currimundi
Same-day solutions. Trusted local service.
That’s the IT Shop Currimundi way.